COMPLIMENTARY SHIPPING ON ALL ORDERS          |          VIEW COLLECTIONS          |          Crafted in the United States          |          Exquisite Textiles

Artisan Construction          |          Distinctive Designs          |          Signature Packaging

Designed to Elevate Interiors          |          Exceptional Fabric Selection          |          Trade-Quality Construction

COMPLIMENTARY SHIPPING ON ALL ORDERS | VIEW COLLECTIONS

Sign Up For Discounts

Frequently asked questions

Want To Know?

FAQs and Industry Terms & Definitions

Your Questions, Answered with Care

At Avenue Stitch, we believe that luxury includes clarity, transparency, and exceptional service. Below are answers to the most frequently asked questions about our products, ordering process, and care.

GENERAL QUESTIONS

What Is Avenue Stitch?

Avenue Stitch is a luxury home accent brand specializing in handcrafted throw pillows made from the finest materials. Every piece is custom-stitched and designed to elevate interiors through intentional artistry and enduring quality.

Where Are Your Products Made?

All Avenue Stitch pillows are proudly designed and manufactured in the United States using globally sourced, high-end textiles and trims. When will your full collection be available? Our debut collection launches October 2025. Sign up for early access, exclusive previews, and showroom updates here.

How Do I Place an Order?

Orders may be placed directly through our website or by private appointment for custom orders. Trade professionals may request access to our designer portal for curated support.

What Payment Methods Do You Accept?

We accept all major credit cards, Apple Pay, Google Pay, and Avenue Stitch-issued gift cards.

Do You Ship Internationally?

Yes. We offer worldwide shipping on most products. Shipping rates and delivery times will be calculated at checkout based on destination and product size.

How Long Does Shipping Take?

Standard orders ship within 3–5 business days. Custom and made-to-order pieces may require additional production time. You’ll receive an estimated delivery window at the time of purchase.

Can I Customize a Pillow?

Yes. We offer custom sizing, color matching, fabric substitutions, and embroidery options. Contact our design team to begin a bespoke order.

Are Custom Pieces Returnable?

All custom and made-to-order pieces are final sale. However, we stand by the quality of every item and will address any craftsmanship concerns promptly.

How Should I Clean My Pillow?

Most Avenue Stitch pillow covers should be professionally dry cleaned. Some fabrics may be spot cleaned — please refer to the care tag sewn into each piece or visit our Product Care page for detailed guidance.

Do Your Pillows Include Inserts?

Yes. All pillows arrive with a premium insert — either feather-down or vegan hypoallergenic — based on your selection at checkout.

GENERAL QUESTIONS

What Is Avenue Stitch?

Avenue Stitch is a luxury home accent brand specializing in handcrafted throw pillows made from the finest materials. Every piece is custom-stitched and designed to elevate interiors through intentional artistry and enduring quality.

Where Are Your Products Made?

All Avenue Stitch pillows are proudly designed and manufactured in the United States using globally sourced, high-end textiles and trims. When will your full collection be available? Our debut collection was launched in October 2025. Sign up for early access, exclusive previews, and showroom updates here.

How Do I Place an Order?

Orders may be placed directly through our website or by private appointment for custom orders. Trade professionals may request access to our designer portal for curated support.

What Payment Methods Do You Accept?

We accept all major credit cards, Apple Pay, Google Pay, and Avenue Stitch-issued gift cards.

Do You Ship Internationally?

Yes. We offer worldwide shipping on most products. Shipping rates and delivery times will be calculated at checkout based on destination and product size.

How Long Does Shipping Take?

Standard orders ship within 3–5 business days. Custom and made-to-order pieces may require additional production time. You’ll receive an estimated delivery window at the time of purchase.

Can I Customize a Pillow?

Yes. We offer custom sizing, color matching, fabric substitutions, and embroidery options. Contact our design team to begin a bespoke order.

Are Custom Pieces Returnable?

All custom and made-to-order pieces are final sale. However, we stand by the quality of every item and will address any craftsmanship concerns promptly.

How Should I Clean My Pillow?

Most Avenue Stitch pillow covers should be professionally dry cleaned. Some fabrics may be spot cleaned — please refer to the care tag sewn into each piece or visit our Product Care page for detailed guidance.

Do Your Pillows Include Inserts?

Yes. All pillows arrive with a premium insert — either feather-down or a vegan, hypoallergenic insert — based on your selection at checkout.

RETURNS & WARRANTY

What Is Your Return Policy?

Eligible, non-custom products may be returned within 14 days of delivery for store credit or exchange. All items must be unused, in original condition, and in original packaging. Please review our full Return Policy before submitting a request.

Is There a Warranty on Avenue Stitch Products?

Yes. We offer a 12-month limited warranty on materials and craftsmanship. For full details, visit our Warranty Policy page.

How Do I Get in Touch with Avenue Stitch?

You can reach us at:

support@avenuestitch.com
(442) 372-7770
Monday–Friday, 10 a.m.–5 p.m. PST

Where Will Your Showroom Be Located?

We are opening our flagship showroom in Palm Springs/Coachella Valley, California in 2026. Stay tuned for updates and grand opening invitations.

Avenue Stitch | Luxury Custom-Stitched Pillow Glossary

Welcome to our industry guide. Whether you’re a seasoned interior designer or a discerning shopper, these terms will help you better understand the craftsmanship and care behind every Avenue Stitch creation.

RETURNS & WARRANTY

What Is Your Return Policy?

Eligible, non-custom products may be returned within 14 days of delivery for store credit or exchange. All items must be unused, in original condition, and in original packaging. Please review our full Return Policy before submitting a request.

Is There a Warranty on Avenue Stitch Products?

Yes. We offer a 12-month limited warranty on materials and craftsmanship. For full details, visit our Warranty Policy page.

How Do I Get in Touch with Avenue Stitch?

You can reach us at:

support@avenuestitch.com
(442) 372-7770
Monday–Friday, 10 a.m.–5 p.m. PST

Where Will Your Showroom Be Located?

We are opening our flagship showroom in Palm Springs/Coachella Valley, CA in 2026. Stay tuned for updates and grand opening invitations.

Avenue Stitch | Luxury Custom-Stitched Pillow Glossary

Welcome to our industry guide. Whether you’re a seasoned interior designer or a discerning shopper, these terms will help you better understand the craftsmanship and care behind every Avenue Stitch creation.

LUXURY & HIGH-END FABRICS GLOSSARY

Fabrics Commonly Used in Couture Pillow Design

Linen
A premium natural fiber made from flax. Renowned for its crisp hand, breathability, and relaxed luxury, linen has a subtle luster and natural texture that gets softer over time. Favored for upscale interiors, especially in modern, coastal, and minimalist settings.

Velvet
A plush, opulent textile with a dense, soft pile. Velvet catches the light beautifully and adds instant drama. Variations include:

  • Cotton Velvet – Matte finish, rich texture
  • Silk Velvet – Ultra-luxurious with luminous sheen
  • Rayon Blend Velvet – Smooth drape with enhanced durability
  • Crushed Velvet – Textured, glam appearance
  • Embossed Velvet – Pattern pressed into the pile

Silk
A natural protein fiber prized for its softness, gloss, and fluid drape. Often used in overlays, piping, or full-panel applications for the most elegant pieces. Types include:

  • Mulberry Silk – Finest, most consistent silk used in luxury goods
  • Duchess Silk Satin – Thick and lustrous, ideal for formal or bridal-inspired pillows
  • Raw Silk – Textured and matte, ideal for organic-modern looks
  • Silk Dupioni – Crisp with slight slubbing, gives structure and a rich sheen

Cashmere
An ultra-soft wool fiber derived from the undercoat of cashmere goats and known for its warmth, elegance, and feather-light feel. Often blended with silk or wool in luxury pillow applications. Perfect for cozy-luxe spaces. 

Mohair
A durable, glossy, and resilient fiber made from the Angora goat. Mohair upholstery grade fabric offers sheen and strength with a velvety hand. Excellent for rich, sculptural pillows.

Alpaca
A soft and silky natural fiber that is hypoallergenic and warmer than wool. Luxury-grade alpaca offers exceptional softness, with a brushed or smooth finish. Often used in winter or mountain-inspired collections.

Bouclé
Characterized by its looped, curly yarns that create a nubby, three-dimensional texture. Bouclé is a signature choice for contemporary luxury and adds tactile interest. Often found in tonal or neutral palettes.

Jacquard
A richly woven fabric where patterns are created directly in the weave (not printed). Used for ornate or geometric motifs. Luxury jacquards include damask, brocade, and matelassé—ideal for formal, traditional, or statement pillows.

Damask
A reversible jacquard weave typically featuring floral or scroll motifs. Historically associated with European luxury and old-world refinement.

Brocade
A jacquard fabric with metallic or contrasting threads woven into complex patterns. Heavier than damask and commonly used for opulent or royal-style designs.

Taffeta
A crisp, structured fabric that rustles and reflects light. Often made of silk or high-quality synthetic blends, taffeta is ideal for pillows with flanged or architectural details.

Organza
A sheer, structured fabric made from silk or synthetics. Used for layering, overlays, or shimmer effects in elegant pillow designs.

Chenille
French for “caterpillar,” chenille features soft, velvety pile fibers that are plush and touchable. Used for cozy yet upscale aesthetics.

Suede & Faux Suede
Suede is a napped leather that feels soft and luxurious. Faux suede mimics the texture with added durability and ethical appeal. Great for earth-toned or masculine luxury pillows.

Leather (Genuine & Vegan)
Used as a bold accent or for full-face pillows. Genuine leather offers longevity and luxury; vegan leather provides a cruelty-free, modern alternative. Both can be embossed or perforated for texture.

Wool (Merino, Felted, or Blends)
Used for seasonal or alpine-luxury pillows. Merino wool is soft and refined, while felted wool offers structure and warmth. Ideal for winter collections.

Canvas (Luxury Grade)
Tightly woven cotton or linen. When garment-dyed or stonewashed, luxury canvas becomes a textured, casual-luxe base for minimalist or desert-modern designs.

Tweed
A woolen fabric with a classic, rugged texture. Ideal for English-inspired, equestrian, or lodge-style collections.

Faux Fur & Shearling
High-pile, ultra-soft textiles that mimic animal fur. Ethically sourced faux furs are often used in holiday or ski lodge collections for a dramatic, tactile accent. 

Lamé
A specialty fabric woven with metallic fibers for a shimmering, high-glam effect and used sparingly in fashion-forward pillows or evening-inspired decor. 

Satin (Silk or Poly Blend)
Smooth, glossy fabric used for sleek or formal pillows. Unlike silk charmeuse, satin has a heavier hand and is often used in contrast trims or back panels.

Matelassé
A thick, quilted jacquard fabric with a raised pattern, giving a padded, embossed appearance. Used for luxurious, textural designs with heritage influence.

Sequin & Embellished Textiles
Heavily detailed fabrics used in fashion-forward, statement designs. Often backed with muslin or canvas for structure. Best used in limited runs or gallery-style decor.

STITCHING & SEWING TERMS

Topstitching
A decorative or functional row of stitches on the outer fabric surface. Adds polish and can strengthen seams.

Overlock (Serger Stitch)
A stitching method that trims and finishes edges simultaneously. Often used on internal seams for durability and a clean finish.

French Seam
A high-end, enclosed seam that hides raw edges. Used in couture and luxury decor for a refined interior finish.

Envelope Closure
A fabric overlap on the back of a pillow that allows easy removal without zippers. Clean, elegant, and hardware-free.

Hidden Zipper (Invisible Zipper)
A concealed zipper sewn into the seam to preserve the pillow’s aesthetic while allowing access to the insert.

Hand-Stitched
Refers to decorative or functional sewing completed by hand rather than machine. Adds uniqueness and artisanal appeal.

Embroidery
Decorative needlework used to embellish fabric with threads or yarns. Can be done by hand or with an embroidery machine.

Appliqué
A technique where pieces of fabric are sewn onto a base fabric to create patterns or designs.

INSERTS & FILL MATERIALS

Down Insert
A luxurious pillow insert filled with the soft under feathers of ducks or geese. Known for its plushness and shape retention.

Down-Alternative Insert
A synthetic fiber-filled pillow that mimics the feel of down. Hypoallergenic and cruelty free.

Feather Fill
A firmer insert option using larger feathers. Offers a structured, weighty feel.

Polyester Fill
Synthetic, lightweight, and budget-friendly. Often used in display pillows or for outdoor use.

Custom Form
A pillow insert made to specific dimensions or fill density for a perfect fit and feel.

STITCHING & SEWING TERMS

Topstitching
A decorative or functional row of stitches on the outer fabric surface. Adds polish and can strengthen seams.

Overlock (Serger Stitch)
A stitching method that trims and finishes edges simultaneously. Often used on internal seams for durability and a clean finish.

French Seam
A high-end, enclosed seam that hides raw edges. Used in couture and luxury decor for a refined interior finish.

Envelope Closure
A fabric overlap on the back of a pillow that allows easy removal without zippers. Clean, elegant, and hardware-free.

Hidden Zipper (Invisible Zipper)
A concealed zipper sewn into the seam to preserve the pillow’s aesthetic while allowing access to the insert.

Hand-Stitched
Refers to decorative or functional sewing completed by hand rather than machine. Adds uniqueness and artisanal appeal.

Embroidery
Decorative needlework is used to embellish fabric with threads or yarns. It can be done by hand or with an embroidery machine. 

Appliqué
A technique where pieces of fabric are sewn onto a base fabric to create patterns or designs.

INSERTS & FILL MATERIALS

Down Insert
A luxurious pillow insert filled with the soft under feathers of ducks or geese, and known for its plushness and shape retention. 

Down-Alternative Insert
A synthetic fiber-filled pillow that mimics the feel of down. Hypoallergenic and crueltyfree.

Feather Fill
A firmer insert option using larger feathers. Offers a structured, weighty feel.

Polyester Fill
Synthetic, lightweight, and budget-friendly. Often used in display pillows or for outdoor use.

Custom Form
A pillow insert made to specific dimensions or fill density for a perfect fit and feel.

DESIGN & DECOR TERMS

Knife Edge
A classic pillow finish where two fabric panels meet at a sharp edge. Clean and minimalist.

Flanged Edge
A decorative finish with an extended fabric border around the edge—often 1–2 inches wide—for a tailored look.

Piped Edge (Corded)
Trim sewn into the seam for added structure and contrast. Often seen in bold, formal, or retro designs.

Tassel
A decorative fringe element, usually found on corners or edges. Adds movement and texture.

Boxed Pillow
A pillow with side panels (gussets) creating depth and dimension, giving it a more tailored and substantial look.

Accent Pillow
A decorative pillow used to add color, texture, or pattern contrast to a space.

Euro Sham
A large square pillow (typically 26” x 26”) used in bedding arrangements for height and layering.

Lumbar Pillow
A rectangular pillow designed to support the lower back—often 12×20”, 14×24”, or custom-sized for styling.

Colorway
The specific combination of colors used in a design or product variation.

Limited Run
A product available in a small, one-time batch, often featuring rare fabrics or finishes.

Artisan-Made

Handcrafted by skilled makers, often in small batches or as part of a signature collection.

CARE & QUALITY

Dry Clean Only
Recommended for delicate, specialty, or blended fabrics to preserve texture and shape.

Spot Clean
The process of gently cleaning only the affected area with a cloth and solution, without full laundering.

Colorfast
Fabric that holds dye well and resists fading or bleeding.

Pilling
Small fiber balls appear on fabric surfaces due to friction. Less common in high-quality materials.

Pre-Shrunk
Fabric treated to minimize shrinkage during future washing.

Hand Feel (or “Hand”)
The tactile quality of a fabric—its softness, weight, or texture when touched.

DESIGN & DECOR TERMS

Knife Edge
A classic pillow finish where two fabric panels meet at a sharp edge. Clean and minimalist.

Flanged Edge
A decorative finish with an extended fabric border around the edge—often 1–2 inches wide—for a tailored look.

Piped Edge (Corded)
Trim sewn into the seam for added structure and contrast, and often seen in bold, formal, or retro designs. 

Tassel
A decorative fringe element, usually found on corners or edges. Adds movement and texture.

Boxed Pillow
A pillow with side panels (gussets) adds depth and dimension, giving it a more tailored, substantial look. 

Accent Pillow
A decorative pillow is used to add color, texture, or pattern contrast to a space.

Euro Sham
A large square pillow (typically 26” x 26”) is used in bedding arrangements for height and layering.

Lumbar Pillow
A rectangular pillow designed to support the lower back—often 12×20”, 14×24”, or custom-sized for styling.

Colorway
The specific combination of colors used in a design or product variation.

Limited Run
A product available in a small, one-time batch, often featuring rare fabrics or finishes.

Artisan-Made
Handcrafted by skilled makers, often in small batches or as part of a signature collection.

CARE & QUALITY

Dry Clean Only
Recommended for delicate, specialty, or blended fabrics to preserve texture and shape.

Spot Clean
The process of gently cleaning only the affected area with a cloth and solution, without full laundering.

Colorfast
Fabric that holds dye well and resists fading or bleeding.

Pilling
Small fiber balls appear on fabric surfaces due to friction. Less common in high-quality materials.

Pre-Shrunk
Fabric treated to minimize shrinkage during future washing.

Hand Feel (or “Hand”)
The tactile quality of a fabric—its softness, weight, or texture when touched.

SIZING CONVENTIONS

Standard Sizes:

  • 16”x16” — Accent
  • 18”x18” — Accent
  • 20”x20” — Most popular for sofas and beds
  • 22”x22” — Upscale, fuller look
  • 24”x24” — Oversized and dramatic
  • 12”x20”/ 14”x22” — Lumbar and layering

Custom Sizes
Tailored to fit unique spaces or design briefs. Avenue Stitch offers made-to-order dimensions on request.

Elevate Your Space with Custom Luxury

Handmade Luxury Pillows

At Avenue Stitch, our handmade luxury pillows are more than just decor—they’re a statement of artistry and elegance. Each carefully crafted masterpiece reflects thoughtful design that enhances your living spaces.

Tailor-Made Decorative Cushions

Discover the beauty of tailor-made decorative cushions, designed to complement your unique style. Our bespoke options ensure that your cushions serve as both functional accessories and stunning conversation starters.

Custom Embroidered Pillows

Add a personal touch to your home with our custom embroidered pillows. You can choose from a variety of embroidery styles that express your individuality and elevate your interior design. 

Custom Fabric Pillows

Select from an array of luxurious fabrics to create custom fabric pillows that reflect your aesthetic. Our commitment to quality ensures that each piece is made to last, transforming any space into a sanctuary of comfort and style.

Avenue Stitch

SWATCH KIT REQUEST FORM

Name
Address

Please allow one week to process your request and we will get your sample kit out within the next 48 hours. Please allow 1-2 weeks for the kit to arrive. If you have any questions and/or concerns please don’t hesitate to contact us at 1.800.372.6101.

Avenue Stitch

TRADE APPLICATION FORM

Company Information

Business Type

Primary Contact

Business Address

Business Address
Add Shipping Address? (Optional)

Trade References

Required Uploads

(Allowed file types: PDF, JPG, PNG | Max size: 10MB each)

Drag & Drop Files, Choose Files to Upload
Drag & Drop Files, Choose Files to Upload
Drag & Drop Files, Choose Files to Upload
Drag & Drop Files, Choose Files to Upload

Terms and Conditions

By submitting this application, I certify that all information provided is accurate. Approval of a trade account is at the sole discretion of the company. Trade pricing, minimum order requirements, and resale policies are subject to change without notice. Products may not be resold through third-party marketplaces without written authorization.
Clear Signature